Home > privacy-policy

privacy-policy

This Privacy Policy explains how Synpeptide Co., Ltd. (“SynPeptide”, “we”, “us”, or “our”) collects, uses, and protects information when you visit synpeptide.com (the “Site”) or contact us about our peptide synthesis and related services. By using the Site or sending us information, you agree to the practices described here.

We provide peptide products and services to businesses and research organisations. The Site and our services are intended for business and professional use, not for consumers or patients.

Information We Collect

Information you provide.

When you request a quote, contact us, or otherwise communicate with us, we collect the details you submit, such as your name, company or organisation, email address, telephone number, country, and the contents of your message or enquiry, including any sequence, specification, or project information you choose to share.

Information collected automatically.

When you visit the Site, we and our service providers may automatically collect technical information such as your IP address, browser type, device information, pages viewed, referring pages, and the dates and times of your visits. This information is collected through cookies and similar technologies.

How We Use Information

We use the information we collect to:

  • respond to your enquiries and provide the quotes, information, and services you request;
  • process and fulfil orders and manage our relationship with you;
  • operate, maintain, and improve the Site and our services;
  • send service messages and, where permitted, relevant business or marketing communications that you can opt out of at any time;
  • protect the security and integrity of the Site; and
  • meet our legal and regulatory obligations.

Cookies and Similar Technologies

The Site uses cookies and similar technologies to make the Site work, remember your preferences, and understand how the Site is used. We may use third-party analytics tools that collect aggregated usage statistics. You can control or disable cookies through your browser settings, although some parts of the Site may not work properly without them.

How We Share Information

We do not sell your personal information. We may share information with:

  • Service providers that perform functions on our behalf, such as website hosting, analytics, and communications, and that may use the information only to provide those services;
  • Professional advisers and authorities where necessary to comply with the law, respond to lawful requests, or protect our rights, property, or safety; and
  • A successor entity in connection with a merger, acquisition, or reorganisation of our business.

International Transfers

We are based in China and serve customers around the world. Information you provide may be transferred to, stored in, and processed in China and in other countries where we or our service providers operate, which may have data protection rules different from those in your own country. Where required, we take steps to protect your information when it is transferred.

Data Retention

We keep personal information for as long as needed to fulfil the purposes described in this Policy, to maintain our relationship with you, and to meet our legal, tax, and regulatory obligations, after which it is deleted or anonymised.

Data Security

We use reasonable technical and organisational measures designed to protect information against loss, misuse, and unauthorised access, disclosure, or alteration. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Your Rights

Depending on where you live, you may have rights over your personal information, including the right to access, correct, update, or delete it, to object to or restrict certain processing, or to withdraw consent where processing is based on consent. To exercise any of these rights, contact us using the details below, and we will respond in accordance with applicable law.

Third-Party Links

The Site may link to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to read their privacy policies.

Children’s Privacy

The Site and our services are intended for business and professional users and are not directed to children. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above, and any material changes will be posted on this page.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Synpeptide Co., Ltd.
7F-8F, Building E6, Jiangsu Life Science and Technology Innovation Park, No. 9 Weidi Road, Qixia District, Nanjing, Jiangsu, China

Email: dora@syn-peptide.com
Phone: +86 135 0517 2290

Online Consultation Email: dora@synpeptide.com Tel: +86 135 0517 2290 WhatsApp: +86 135 0517 2290